Osclass forums

Support forums => General help => 3.8.x => Topic started by: flyers123 on March 29, 2019, 06:39:10 pm

Title: osclass 3.8.0 ** contact seller ** form issues - urgent help required
Post by: flyers123 on March 29, 2019, 06:39:10 pm
After I have updated the osclass to 3.8.0 version today, everything else seems to be working fine so far, except I found one issue during testing as following

All devices & all operating systems including mobile, tablet, desktop, mac -
Once the user has logged in and wants to contact the seller of ad via email

The contact seller form shows three additional text boxes and suggests to input data i.e. 3+4, enter the words above, and google recaptcha keeps on circling but nothing loads to solve the recaptcha.


Your help is greatly appreciated

https://koaas.com
Title: Re: After updating to osclass 3.8.0 contact form issues on mobile
Post by: patrickFromCroatia on March 29, 2019, 07:21:16 pm
Hello,

As far as I see, you use a premium theme. You should either check if there's an update or contact the seller as we don't have the source code.

Regards.
Title: Re: After updating to osclass 3.8.0 contact form issues on mobile
Post by: flyers123 on March 30, 2019, 04:13:17 am
Thank you for your response, however the issue only occurred after I updated to osclass 3.8.0

Title: Re: After updating to osclass 3.8.0 contact form issues on mobile
Post by: flyers123 on March 30, 2019, 04:41:56 am
So folks I know where the code is and I have already tried to remove it but it still shows up the same on item-contact.php after logged in when user try to contact the seller

here is the code

<!-- ReCaptcha -->
                      <?php if( osc_recaptcha_public_key() ) { ?>
                        <script type="text/javascript">
                          var RecaptchaOptions = {
                            theme : 'custom',
                            custom_theme_widget: 'recaptcha_widget'
                          };
                        </script>

                        <div id="recaptcha_widget">
                          <div id="recaptcha_image"><img /></div>
                          <span class="recaptcha_only_if_image"><?php _e('Enter the words above','zara'); ?>:</span>
                          <input type="text" id="recaptcha_response_field" name="recaptcha_response_field" />
                          <div><a href="javascript:Recaptcha.showhelp()"><?php _e('Help', 'zara'); ?></a></div>
                        </div>
                      <?php } ?>


I have tried to remove the above code all together and tried the below code by itself with no success

                      <?php osc_show_recaptcha(); ?>



Can anyone please please please help..
Title: Re: osclass 3.8.0 ** contact seller ** form issues - urgent help required
Post by: dev101 on April 14, 2019, 01:37:28 am
Check recaptcha keys in Admin Dashboard > Spam and Bots, see if you are using proper keys and v2,
if that is all fine and still doesn't work, remove all recaptcha keys from those fields and see if that solves the problem.
Not sure if the core implementation still works, haven't ever used it, but it might need updates, really not sure.
Title: Re: osclass 3.8.0 ** contact seller ** form issues - urgent help required
Post by: flyers123 on April 18, 2019, 04:19:35 pm
I have tried the following

remove the keys and re-enter
copy and replace the code from another theme item-contact.php to Zara theme item-contact.php

Unfortunately, it does not change a thing.

Please help.. the issue is there to do with re-captcha and I am using v2.

without the recaptcha it works fine

I have tried to install recaptcha plugin, however the placement of recaptcha on pages is not aligned or formatted correctly.

Using re-captcha plugin it places the recaptcha under register button
Title: Re: osclass 3.8.0 ** contact seller ** form issues - urgent help required
Post by: dev101 on April 20, 2019, 01:49:58 am
All I can suggest is to use my plugin here: https://forums.osclass.org/plugins/(plugin)-invisible-recaptcha-by-google-for-osclass-(beta)/

I am using it for years now, it is newer recaptcha version that replaced checkbox, anyway.

The only dependency in your theme is that it must use standardized form names from Bender theme (supplied with Osclass 3.8.0).
Title: Re: osclass 3.8.0 ** contact seller ** form issues - urgent help required
Post by: flyers123 on April 20, 2019, 04:22:53 am
The warning messages puts me off using your plugin..

I don't know if there is any difference in using your invisible recaptcha plugin and the one in the link below

https://market.osclass.org/plugins/security/nocaptcha-recaptcha_251

For the plugin above, As I use zara theme the alignment is way off, what I mean by that is that the recaptcha box shows up under register button as attached in example

Then using your suggested plugin i don't know if it is any different

If i try to use invisible recaptcha option and get the keys from google for that even so it still shows up with checkbox on my register page

You are brilliant in what you do, programming and plugins etc..

Please help...
Title: Re: osclass 3.8.0 ** contact seller ** form issues - urgent help required
Post by: dev101 on April 20, 2019, 04:36:11 am
nocaptcha is older implementation, user must click that checbox, in invisible there is no checkbox.

Downside is jquery validate issue, which only affects those who really try to exploit forms, not real users anyway.
Title: Re: osclass 3.8.0 ** contact seller ** form issues - urgent help required
Post by: flyers123 on April 25, 2019, 04:56:55 am
Thank you for your time.

I will try your plugin and post back
Title: Re: osclass 3.8.0 ** contact seller ** form issues - urgent help required
Post by: flyers123 on June 06, 2019, 04:57:05 pm
Hi All, Thank you for your support.

I have tried plugin advised below. However the layout or formatting is all over the place.

So i removed it.

Since i have got Zara theme. Any ideas how to incorporate?