Advertisement:

Author Topic: Problem new users not getting validation emails. How I solved it.  (Read 255 times)

besiwims

  • Newbie
  • *
  • Posts: 3
This problem kept me searching for solutions for half a day and I thought there is a problem with osclass script. After reading this forum and getting to know that the script is working fine, then i set myself to find out my mail server configuration.

I went to my cpanel and got to read client manual configuration under my email.

This is what i got

Secure SSL/TLS Settings (Recommended)

Username:   **** (This showed my email)
Password:   Use the email account’s password.
Incoming Server:   mail.wims.io (This is what i copied to my osclass admin mail settings Hostname)
IMAP Port: 993 POP3 Port: 995 (I did not use this but used 465 below)
Outgoing Server:   mail.domain name e.g. if you domain name is osclass.net I wrote mail.osclass.net
SMTP Port: 465 (I copied this to Server port)
IMAP, POP3, and SMTP require authentication.(I did not tick any of this)

My website uses https:// and so I added SSL under Encryption.

Under mail from I wrote non-reply@mydomain name and under name from I wrote Admin. I save and it worked without problems.

I hope this will help others.


marius-ciclistu

  • issues
  • Hero Member
  • *
  • Posts: 1619
  • "BE GRATEFUL TO THOSE THAT SUPPORTED YOU"
Re: Problem new users not getting validation emails. How I solved it.
« Reply #1 on: January 29, 2019, 09:44:09 am »
The email settings work as they are when you install osclass (via the host's mail server)
If you look into the forum, you will see many results that people can't setup their mail etc.
« Last Edit: April 14, 2019, 11:24:11 pm by marius-ciclistu »

dude21

  • Newbie
  • *
  • Posts: 20
Re: Problem new users not getting validation emails. How I solved it.
« Reply #2 on: April 14, 2019, 06:10:47 pm »
I wish.

After the install the emailing system works ok however, after adding the SSL the site email does not work.

I have tried all configurations but nothing works...

I compred to my Outlook config and its same: godaddy website says my

hostname: mydomain.com
mail from: info@maydomain.com
name from: info
server port: tried everything from 110 to 995
user: ###
psw: ###
encryption: tried all combinations with ports.
smtp: tried checked and unchecked
pop: not tried


Somehow not working.

Snapshot of my htaccess file:

<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>


#SSL START
RewriteEngine On
RewriteCond %{SERVER_PORT} 80
RewriteRule ^(.*)$ https://mydomain.com/$1 [R=301,L]
#SSL END

only errors from the past show on the log.


Can anyone think of a reason its not working?

marius-ciclistu

  • issues
  • Hero Member
  • *
  • Posts: 1619
  • "BE GRATEFUL TO THOSE THAT SUPPORTED YOU"
Re: Problem new users not getting validation emails. How I solved it.
« Reply #3 on: April 14, 2019, 11:25:30 pm »
Host issue. I have ssl and did not touch mail settings. I don't have problems with the emails.

dude21

  • Newbie
  • *
  • Posts: 20
Re: Problem new users not getting validation emails. How I solved it.
« Reply #4 on: April 15, 2019, 12:34:08 pm »
Host issue. I have ssl and did not touch mail settings. I don't have problems with the emails.

thanks for getting back on this.

Can you just expand on your thought on how could the problem be hosting related if the email server works ok?

Gmail>My inbox>gmail works ok.

What I see in my cpanel SSL/TLS settings is that SSL is applied to www.mysite.com and to mydomain.com.
But it is not applied to mail.mysite.com The ting gets really odd because on my email settings host says my incoming server for SSL/TLS connection is mydomain.com and insecure connection host is mail.mydomain.com

When testing this problem I found that with some incorrect port/encryption settings causing the posting process to take a while and later show a popup like "this ad is not paid" when browsing the ad that took a long time to post.

No error codes.




marius-ciclistu

  • issues
  • Hero Member
  • *
  • Posts: 1619
  • "BE GRATEFUL TO THOSE THAT SUPPORTED YOU"
Re: Problem new users not getting validation emails. How I solved it.
« Reply #5 on: April 15, 2019, 05:28:37 pm »
I don't use gmail.