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Author Topic: Better support!  (Read 1111 times)

CarbonKid

  • Guest
Better support!
« on: November 24, 2012, 05:37:38 pm »
Oh,
I'm really attracted by this script and i find it very useful, but it has it's own flaws,as any other script. Either flaws, either things that have to be explained. And when there's noone to give answers to the issues the users are having, there's problem for both of the parts.
Users could get dissapointed and think about rennouncing to use the script, and others may still use it but without expecting any support from the developers.

I really think this project could be a succes like the other free scripts that made their way into the mainstream, but the difference is that the other free scripts were having great support and people that we're dedicated and very interested in doing it. [ see wordpress or magento for instance ]

I recommend you to think good if you want your script to die or to florish, cause it seems promising.

Best regards.

_CONEJO

  • Administrator
  • Hero Member
  • *****
  • Posts: 4689
Re: Better support!
« Reply #1 on: November 26, 2012, 12:09:20 pm »
Hi CarbonKid,


We're doing our best job here. We're a very small team, and you compared us with two of the biggest companies out there. I think almost everyone gets help and his response in time (except in weekends, which they should wait a little bit). Anyway, we're working to improve the user experience (new guides, tutorials, help, tips,...)

Thanks

CarbonKid

  • Guest
Re: Better support!
« Reply #2 on: November 26, 2012, 08:14:52 pm »
They were also little in the beginning, so don't lose hope. Consequent work will bring success, so keep it up.

All the best.